Contact details
- [email protected]
- Phone
- +49 511 51 53 20 63
- Address
- Drostestraße 16, 30161 Hannover
- Company
- BitKollegen GmbH
- Response
- Usually the same business day
- Demo
- 30 minutes, at a time of your choice
Contact Clusterward
Let’s talk about your setup
Write to us via the form, by email or by phone, or book a demo directly. Contacting Clusterward puts you in touch with the team in Hannover that develops and operates Clusterward.
Get in touch
Email
[email protected] – we usually reply the same business day.
Phone
+49 511 51 53 20 63, BitKollegen GmbH, Drostestraße 16, 30161 Hannover.
Demo
30 minutes, live on your use case – from an empty Scaleway project to your first deployment.
What is it about? A few sentences are enough; we usually get back to you the same business day.
In brief
How can you reach Clusterward?
There are three ways to contact Clusterward: via the form above, by email to [email protected] or by phone at +49 511 51 53 20 63. We usually reply the same business day. If you want to see Clusterward right away, book a 30-minute demo on your own use case.
Clusterward is built by BitKollegen GmbH. You talk to the people who build the platform – whether you have a technical question or a question about pricing.
Process
What happens after you send your message?
Four steps from your first sentence to your own workspace. At each one, you decide whether to continue.
Topics
What can you contact us about?
Choose a topic – the form above is then pre-filled to match.
Demo and walkthrough
You want to see what Clusterward looks like with your applications. You pick the time directly in the calendar.
Choose a demo slotMigration
You currently use Qovery, a DIY setup or AWS, Azure or Google Cloud and want to know how the move works.
Write about this topicPricing and quote
Which plan fits your number of clusters, and roughly what your configuration costs at Scaleway.
Write about this topicTechnical question
Clusters, databases, Helm charts, networking or secrets – whether Clusterward covers your case and where the limits are.
Write about this topicPartner program
You look after clients on Scaleway as an agency or service provider and would like to work with Clusterward.
Write about this topicOther
Press, careers or anything that doesn’t fit a category. Just write to us, and we’ll forward it.
Write about this topicGet an answer faster
What should your message include?
The more specific your message, the more specific our first reply. A few keywords on these points are enough – please never send credentials or passwords via the form or by email.
Helpful information
- Current setup
- Scaleway, another cloud, a platform or DIY
- Scope
- Number of applications, environments and clusters
- Customers
- Whether your customers get their own environments
- Data
- Databases, buckets, persistent volumes
- Timeline
- When something needs to be up and running
- Your question
- What you need to know before making a decision
Further reading
What can you read in advance?
The plans are listed on Pricing, and Getting started describes the path from the demo to your first deployment. The product overview shows how all the features fit together.
If you are weighing up platforms, start with Kubernetes platforms compared; if you want to move, start with Migrating from Qovery or Moving from AWS, Azure or Google Cloud.
Who is behind Clusterward is explained on the Company page; how access and evidence are handled, on Security & access.
FAQ
Frequently asked questions about contacting us
- Usually the same business day. Messages that arrive on weekends or public holidays are answered on the next business day.
Rather see it live right away?
In 30 minutes, we show Clusterward on your use case and estimate the Scaleway costs of your configuration together with you.